Answers to the questions we hear most. Can't find what you need? Text, call, or email us.
Most products ship in 3–5 business days from proof approval. Business cards, yard signs, and most banners are ready in 1–2 business days if rush ordered. We also offer same-day production for local pickup if you order before 2pm MST.
Vehicle wraps and custom jobs vary — a full wrap typically takes 3–5 days of shop time once materials arrive.
Yes. We ship to all 50 states via UPS and FedEx. Free shipping on orders over $75. For large or oversized items, we'll quote freight separately and you'll approve before we charge.
Absolutely. Select "Local pickup" at checkout and we'll email you when it's ready. Our shop is in Chandler, AZ. Pickup is free and usually same-day for orders placed before 2pm.
You'll get SMS and email updates at every stage — proof ready, in production, shipped, delivered. You can also log into your account to see live status on any active order.
We'll reprint it free. Email a photo of the issue to hello@controlp.io within 7 days of delivery and we'll put a replacement into production same-day. Our 100% print guarantee has no fine print.
We accept PDF, AI, EPS, PSD, PNG, and JPG. PDF with embedded fonts and outlined text is the gold standard. If you send a PSD or AI file, make sure all fonts are outlined and all images are embedded (not linked).
For business cards and small prints: 300 DPI at actual size. For banners and large format: 150 DPI at actual size is fine. For very large prints viewed from distance (billboards, vehicle wraps), 100 DPI is acceptable.
If you're not sure, upload what you have and we'll tell you if anything looks off.
Yes — 0.125" (1/8 inch) bleed for business cards and flyers, 0.25" for most other products, 0.5" for banners. Download our templates for each product to make sure your bleed and safe zones are set correctly.
Always CMYK for print. If you send an RGB file, we'll convert it, but colors can shift — especially bright blues and greens. If color accuracy matters, send CMYK and include a Pantone or exact color reference in your order notes.
13oz is our standard scrim vinyl — perfect for most indoor and outdoor banners. 15oz is heavier and more tear-resistant, great for windy outdoor locations or long-term installations. 18oz blockout has a black layer in the middle so light won't bleed through — ideal for double-sided banners.
Yes. All our print inks are UV-stable and our outdoor materials are rated for up to 2 years outdoor exposure (banners) or 5+ years (vehicle wraps with premium vinyl). Arizona sun is rough — we've tested everything locally.
Yes — email hello@controlp.io and we'll send a sample pack with material swatches for the products you're considering. Free for most requests.
Full wraps typically take 3–5 business days in the shop. Partial wraps and decals are usually 1–2 days. We schedule a drop-off appointment and give you a loaner vehicle option if needed.
Yes, Tesla wraps are our specialty. We've wrapped over 180 Teslas across all current models — Model S, 3, Y, X, and Cybertruck. We use 3M and Avery Dennison premium vinyls that are safe for Tesla's paint and remove cleanly when it's time.
No — if anything, it protects it. Quality vinyl (3M, Avery) removes cleanly within its warranty period. Paint damage typically only happens if low-grade vinyl is left on too long or if your paint was already failing before wrapping.
All major credit cards, Apple Pay, Google Pay, and ACH transfer. For recurring business clients we also offer Net 15 and Net 30 terms after the first two jobs.
We charge Arizona sales tax on orders shipping to Arizona. Out-of-state orders are not taxed. If you have a resale certificate, upload it to your account and we'll exempt future orders automatically.